Privacy Policy

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About

UnderPinned (“we”, “our” or “us”) take the privacy of your information very seriously. This Privacy Notice is designed to tell you about our practices regarding the collection, use and disclosure of personal information which may be collected in person from you, obtained via our apps and/or websites or collected through other means such as by an online form, email, or telephone communication. This notice applies to personal information provided by our contacts, users and customers whose data we process. In this notice “you” refers to any individual whose personal data we hold or process in accordance with the UK GDPR and the Data Protection Act 2018.

Personal data we collect and how we process this data

Much of the personal data described above, particularly Contact Information, Profile Information, and Communication Information, is necessary for our apps, websites, and events etc. to function, and without this information we cannot provide our services to you. While we may ask you to provide us with credit card details, we provide these details directly to Stripe and do not make a record of them.

Below we have set out the categories of data we collect, the legal basis we rely on to process the data and how we process the data:

Contact Information:

Contact information for our users, customers and potential customers such as names, email addresses, phone numbers, addresses. We process this information when we communicate with you or provide services to you on the basis of our legitimate interest in providing our services to our customers and users.

Profile Information:

Information we may collect for the purposes of your membership or user profile. We process this information in order to provide relevant information to you on the basis of our legitimate interest in providing our services to our customers and users.

Portfolio Information:

Information provided by our users as part of their Accelerator portfolios. We process this information so that our users can send their portfolios to potential clients on the basis of our legitimate interest in providing our services to our customers and users.

Client Contact Information:

Information we collect about client leads for our users to potentially match with. We process this information on the basis of our legitimate interest in providing services to our customers and users.

Virtual Office Information:

Information our users input for the purposes of contract and invoice creation, which includes their own name, address and bank account details, the same details relating to their customers, and any other information about either party provided by our customer for inclusion in the contract or invoice. We process this information on the basis of our legitimate interest in providing our services to our customers.

Communications Information:

A record of any correspondence or communication between you and us. We process this information when we monitor our relationship with you and provide services to you on the basis of our legitimate interest in providing our services to our customers and users.

Marketing Information:

Information we may hold about you in order to provide information about our services. This may include names, email addresses, phone numbers, addresses, your marketing preferences, and any other information you provide to us for marketing purposes. We process this information either on the basis of our legitimate interests in communicating with you about our services (if you are an existing customer) or on the basis that you have consented to receive the information (e.g. if you choose to sign up to a newsletter).